There have never been more players in the financial services space, or more technologies at our disposal. Both of which have huge implications for creating and delivering customer-centric digital transformation.

The Future Banking agenda gives you strategies to design and scale effective digitization strategies, implement new business models, adopt new offerings to serve your changing customers, and enact people-centric transformation to ensure your workforce is adapted and equipped for the future.

Critical discussions include:

• Platform vs. marketplace banking: shifting mindsets and shifting roles
• Securing your customers’ trust and financial futures through more relevant, differentiated offerings
• Evolving the digital journey to maximize engagement
• Reimagining and retaining top talent - Revolutionizing the employee experience and nurturing a culture of innovation
• Exploring how the new wave of challenger, digital neobanks are revolutionizing our world