Shefali Khanna
Consumer Insights Lead at Brookfield Properties Retail
Profile
Shefali Khanna is a Consumer Insights Lead at Brookfield Properties Retail with a decade of experience across various industries, including retail real estate, digital media, and CPG. Shefali’s focus is to uncover deeper insights to drive consumer-centric strategy and innovation. She thinks critically about the end-to-end customer experience, and seeks to not only optimize engagement within omni-channel touchpoints, but ultimately provide memorable moments for consumers. Shefali holds Bachelor’s degrees in Economics and Psychology from the University of Illinois at Urbana Champaign.
Agenda Sessions
The Mall is Not Dead: Designing Research to Tackle Abstract Questions and Drive Growth Amid Retail Disruption
,1:45pmView Session